Categories
Customer Experience

Some Thoughts on the Gartner Digital Experience Platforms (DXP) Magic Quadrant for 2025

It’s been a few months since the Gartner DXP Magic Quadrant for 2025 was released, and there has already been some very well-researched commentary and discussion from vendors. So, rather than repeating the excellent work of others, I want to highlight a few of the core concepts and where the DXP market is headed. First, each and […]

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Web Content Management

Some thoughts about the Wix and WordPress kerfuffle

Last week, Wix engaged in some “guerilla marketing” by sending a number of prominent influencers some very nice Bose noise-cancelling headphones, and a link to a bizarre “secret” site with a “parody” video of a fictitious communique from “WordPress” to their users. Apparently there is another Wix vs. WP video out there – not linked […]

Categories
Web Content Management

Inherent conflicts in Web Content Management – Part 1: Visual design vs. Structured content

It is a truth universally acknowledged, that a single user in possession of a good CMS must be in want of a better CMS. (Yours truly – with apologies to Charlotte Brontë) I wrote last week on the topic of user satisfaction in WCM and how complicated it is to categorize and evaluate underlying data […]